The Microsoft Vista support center database is connected directly to the main Vista support site from Microsoft. The articles in the former are numerous and exceedingly needed, for obvious reasons. It is good to have a reference of the various articles that you found useful in the past, if only to save you the trouble of looking up the same information on the web.
There is a trick you can use to bookmark specific articles on Vista’s Help and Support Center. You only need to have the article page open in a browser tab, so that you can copy the URL from the address bar. Here is how.
- Find and open the article you wish to bookmark.
- Right click in on a blank or texted part of the page and choose View Source. This will open up a notepad document containing the source code for the article.
- Find the 36-character ID number for the current article, which will be the part following mshelp://windows/?id=
- Select this by clicking and dragging, and copy it. This will be on the system clipboard until you paste it somewhere.
- Fire up your web browser of choice and type in windowshelp[dot]Microsoft[dot]com/Windows/en-US/Help/, followed by the number that’s on the clipboard.
- Hit Enter, and the article will now load in your browser.
Microsoft does not use the same reformatting for the web page, which is why this will look a bit different from the original article. This should not be a problem as long as you are viewing it for the content and not the way it is displayed. Even the browser used can affect the way you get to view the elements on the page.
But since you have set this up, you can easily view the article at any time, with a single mouse click. And the matter in it can be copied the same way as on a regular website. You have your own links to the most relevant Microsoft Vista support center articles, but you do not need to fire it up each time and type in a query.
Other benefits of this include being able to share the article by sending someone the link you just extracted. This is the only way a specific support center articles can be shared. You can even use a bookmark for fast access directly from the desktop.